Operating a bar or club requires more than having a good selection of drinks. As the owner of the entertainment facilities, you have to keep patrons safe. Nobody would want to go to an establishment where fights break out, drug use is common, and predators abound. This behavior will put your employees and customers at risk.
Many bar and club owners have organized events to train staff on safety and health measures. The current COVID-19 crisis has also necessitated more standards for health and safety. Here are some tips for you:
Spot Overly-Intoxicated Customers
Your employees have a huge responsibility when serving alcohol to customers. Other than checking IDs and monitoring drinks, they should also identify people who may be drinking too much or under the influence of drugs. Find resources for an overdose situation. Pass the information to your employees.
Alcohol and drug overdose endanger the lives of customers and your personnel. Train and give your employees the support they need so that they can decline to serve such customers. For example, educate them about the signs of someone who has had too much to drink.
Handling Cases of Spiked Drinks
You can operate the safest bar or club in town, but some incidents occur in the blink of an eye. Ensure you have enough bartenders so that they can watch out for any suspicious behaviors. If your workers have too much work, they can deliver ordered drinks and fail to ensure that the person who ordered them has noticed.
The short moments a drink is left unattended are crucial. Having adequate staff means your bartenders can place a drink in front of a customer and give them attention to safeguard their drink. If someone buys a drink for another customer, especially strangers, ensure you deliver it directly to the intended consumer.
Prevent Drunk Driving
Drunk driving is a significant cause of road accidents. Your bouncers can help to prevent drunk driving. Encourage your bouncers to identify any inebriated customers leaving the premises and ensure they don’t get the wheel. The employees can contact cabs for such guests. Ensure you provide the necessary tools for them to identify suspicious behaviors.
In some cases, a customer may refuse using a cab. If that happens, your employees should contact the police immediately and report them. You can partner with cab operators to have some drivers near your club when you close. If possible, you can develop a free parking facility for guests who may want to leave their cars.
Social Distancing
The coronavirus pandemic has changed the way we interact and carry out various tasks. One of the measures that clubs and bars can take is ensuring that guests adhere to social distancing requirements and mask-wearing policies set by health officials. This gets done by reducing the number of people allowed to enter at a time.
In some jurisdictions, clubs have reopened with social distancing between patrons, even when on the dance floor. Although this has resulted in slim margins for bars in such areas, it is crucial to reduce the spread of the disease.
Temperature Checks for All Customers
Before customers get into the premises, ensure they undergo temperature checks and adhere to measures such as wearing masks. Encourage them to wash their hands thoroughly and frequently. The management should also ensure intensive cleaning and disinfect all surfaces to curb the spread of the coronavirus disease.
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